Exchange & Return Policy – Fast Liquidation Deals

At Fast Liquidation Deals, we understand that buying liquidation pallets in bulk comes with unique challenges. While we strive to provide high-quality merchandise at unbeatable prices, we also believe in educating our buyers about the nature of liquidation sales and setting clear expectations regarding returns and exchanges.

Understanding Liquidation Returns

Unlike traditional retail, liquidation pallets often contain a mix of overstock, shelf pulls, and customer returns, which may include items in various conditions. Because of this, all sales are final, and returns are generally not accepted unless the merchandise received is significantly different from what was advertised.

However, under specific circumstances, we may review return or exchange requests:

Eligibility for Returns & Exchanges

Buyers may request a return or exchange under the following conditions:

• Incorrect or Misrepresented Goods: If the items received are significantly different from the product description or manifest.
• Severely Damaged Merchandise: If the majority of the pallet’s contents arrive in non-sellable condition due to mishandling during transit.
• Missing Key Components: If essential parts of the pallet are missing compared to the advertised manifest.

Important Considerations for Liquidation Buyers

• Condition Expectations: Pallet inventory may include new, like-new, open-box, or customer-returned items. Buyers should anticipate some level of sorting and refurbishing.
• No Returns for Buyer’s Remorse: Due to the nature of bulk liquidation, we do not accept returns if the items do not meet personal preferences or resale expectations.
• Unpacking & Inspection: We recommend inspecting your pallet upon arrival and documenting any severe discrepancies immediately.

Required Documentation for Return Requests

To process a return review, buyers must provide:

• Proof of purchase, such as an invoice or receipt from Fast Liquidation Deals.
• Photos or videos clearly showing discrepancies or damage.
• The original packaging and components, if applicable.
• A written description of the issue, submitted within 3 days of receiving the order.

Refund & Resolution Process

• If a return request is approved, we will offer either a partial refund, exchange, or store credit, depending on the situation.
• Refunds will be processed within the timeframe set by current regulations.
• Buyers are responsible for return shipping costs unless the issue resulted from an error on our part.

Final Thoughts

Buying liquidation pallets can be highly profitable, but it’s important to understand the risks and rewards involved. At Fast Liquidation Deals, we are committed to transparency and providing the best possible experience for our buyers. If you have any concerns, our team is here to help guide you through the process.

For further assistance, please contact our support team. Happy sourcing!